Building Policies

As part of an effort to provide a safe and comfortable environment for our guests and tenants, Management has added numerous safety and protective measures to our building policies. With strict enforcement of these new additions along with our existing policies, the arena can provide a safe and enjoyable environment for our guests. As such, there are no exceptions to the following policies.

Please visit our full A-Z Guide for a full list of venue FAQ's and guidance on policies.

• Prohibited items: Drugs, weapons of any kind, baggage, vaping devices, noisemakers, DSLR Cameras, and laser pointers are strictly prohibited in the arena.
• No outside food or beverage is permitted inside the arena. 
• No weapons of any kind (including pocket knives and anything that may be deemed dangerous by Security) are permitted inside the arena.
• Clear bags or small wristlets (4x6) are strongly encouraged for all events. Baggage such as bags, briefcases, backpacks, and luggage are strictly prohibited. Guests entering the arena are subject to search at the discretion of Management. The arena does not provide storage for any confiscated baggage.
• Cameras with professional lenses, detachable lenses or detachable flashes are prohibited from the arena. Small, personal, digital point and shoot cameras are acceptable.
• Walk through metal detectors will be used at all entrances of the facility. Similar to procedures used at the airport, all patrons must walk through a metal detector prior to gaining access to the arena. If needed, security will perform a pat down seach on patrons in addition to the metal detectors. The arena recommends that patrons should plan to arrive earlier than normal to allow extra time for this enhanced security process.
• There is no re-entry once a patron has gained admittance to the arena.  
• This is a smoke-free facility and smoking is not allowed on the premises. This includes vaping devices. We do not provide an accessible smoking section during events. Smoking is prohibited and violators will be subject to ejection from the arena without a refund.